Common queries answered
Frequently asked Questions
Production time is: 5-10 Days
US Shipping Time Estimates
If you are located in the United States, please plan on 1-2 weeks
International Shipping Time Estimates
If you are located outside of the United States, please plan on 1-3 weeks
We stand behind the quality of our products and guarantee our workmanship. Any defects or errors on our part will result in a replacement at no charge.
Due to all our products are made-to-order so we typically do not accept returns or exchange due to user error such as incorrect selection of sizes, designs, colors, etc.
If you change your mind about your purchase, please sending us an email to [email protected] and provide your order number and the modification you would like to make. We’ll confirm once the modification or cancellation has been made.
Your order is only eligible to be cancelled and modified within 24 hours of placing the order. After that time, the order is locked for processing and can no longer be cancelled.
We will send you a tracking number via email so you can track your order.
If you didn’t receive a tracking number from us within the expected window, please contact our support team.
You can contact us through our customer service email, and you can also contact us through this page.
Support Email: [email protected]
24/7 Customer Support,Anytime & anywhere you’re.
Please allow 30 business days for the package to arrive. If it hasn’t arrived in that time frame, contact us and we will try to get to the bottom of it!
We will provide the best quality global express service and Free worldwide shipping on all orders over $99
Under normal circumstances, we use one package for delivery. If you purchase multiple products, it may be delivered in multiple packages.